Delivery charges are calculated based on the product subtotal before taxes and after discounts are applied.

CORE AREA

STANDARD SHIPPING:

• Under $5000: $299 for curb-side delivery
• Over $5000: FREE SHIPPING

WHITE GLOVE SHIPPING:

• Under $5000: $449 for curb-side delivery (bring inside, dispose of packaging)
• Over $5000: $199

BEYOND CORE AREA

STANDARD SHIPPING:

• Under $5000: $299 for curb-side delivery
• Over $5000: FREE SHIPPING

WHITE GLOVE SHIPPING:

• Under $5000: $449 for curb-side delivery (bring inside, dispose of packaging)
• Over $5000: $199

If you’re considering upgrading to White Glove Shipping after your order has already been shipped, there will be a significant surcharge and potential delays. This service is available in specific areas in Canada. Reach out to our customer service team to inquire about availability in your area.

Archetype Forms serves the Greater Vancouver and Lower Mainland region in British Columbia, Canada.

OUR CORE DELIVERY AREAS INCLUDE:

• Vancouver
• Burnaby
• Richmond
• Surrey
• Coquitlam
• Delta
• Langley
• New Westminster
• North Vancouver
• West Vancouver
• Port Coquitlam
• Port Moody
• Maple Ridge
• Pitt Meadows
• White Rock
• Abbotsford
• Chilliwack
• And surrounding

For a comprehensive view of our delivery range, check out the map below. If you reside outside this area, don’t worry we can still assist you. See “Beyond our Core Delivery Area” below.

At Archetype Forms, we understand the importance of timely and hassle-free delivery. That’s why we offer two shipping options tailored to your needs.

STANDARD SHIPPING

Ensures your items are delivered right to your doorstep. The delivery is made to the threshold, which is typically your garage, shipping, or lobby area. It doesn’t include inside delivery, assembly, or debris removal, however all shipments require your signature for security and responsible delivery. The estimated transit time is 2-3 weeks. Please keep in mind that for our custom order pieces, the 2-3 weeks transit time is in addition to the lead times for custom orders. For specific lead times, kindly refer to our custom order policy.

WHITE GLOVE SHIPPING

If you’re looking for a more comprehensive delivery, this option might be right for you. This premium service includes a delivery appointment, placement up to one flight of stairs, minor assembly of your items, and removal of the packaging. Please note that wall mount installations and light fixture installations are not included in this service. In the rare instance your product requires major assembly, this is also not covered; however, we can arrange this outside of the delivery terms. Just contact us.

The estimated transit time for White Glove shipments is also 2-3 weeks. Please keep in mind that for our custom order pieces, the 2-3 weeks transit time is in addition to the lead times for custom orders. For specific lead times, kindly refer to our custom order policy.

For those who prefer a hands-on approach, our Customer Pick Up option is available from our select Canadian warehouses. When you choose this option, our system will offer it if you have a shipping address within British Columbia. Please wait for a confirmation call from our warehouse before heading over. Remember, we recommend bringing a larger vehicle and a friend to assist with loading, as our warehouse team is unable to help in this regard. Also, please be aware that orders can only be held for pick up for 15 calendar days, after which time a delivery will need to be arranged at an extra cost. So let us know if you need more time.

If you’re located outside our core delivery area, we’re here to help you too. We can deliver to almost anywhere in Canada through our third-party partners. Contact our customer service team so we can provide you with shipping charges and options for delivery to your location. We’ll ensure you can enjoy our products no matter where you are in Canada. Feel free to reach out with any questions or to discuss your specific needs.

We’re dedicated to making your shipping experience as smooth as possible. Your satisfaction is our top priority.

Custom pieces take between 10-12 weeks to be produced and shipped to our warehouse. Once they’ve arrived, you can expect delivery within 5-7 business days. Full payment is required for custom orders. Once production starts, cancellations aren’t possible, and the custom order cannot be refunded.

See Transit Times and Local Delivery for estimates on delivery time once your product is in our warehouse.

Once you’ve submitted a custom order, modifications might not always be possible, and charges could apply for approved changes. Your credit card will be automatically charged for outstanding payments according to our Store Policy. For custom orders, our Archetype Forms Guarantee covers defects or damages, but please note that custom orders can’t be returned or refunded due to buyer’s remorse.

If you’re unable to accept the delivery within 15 days of being contacted about shipping readiness, warehouse storage charges will apply. In cases where the customer is unreachable or unwilling to accept delivery after 30 days, our team will handle the order accordingly.

For orders that are in stock, you can expect them to be set up for shipment within 1-2 business days, with an email notification sent your way. Pre-orders and custom orders take around 1-5 business days after receiving the products in our warehouse for sorting and quality inspection before they’re ready for shipment, after which time you will receive a call from our logistics team to arrange the date.

Canadian orders within our core delivery area have an average total processing time of 1 week. As soon as your order is on its way, we’ll send you an email with tracking details.

Standard Shipments and White Glove Shipments generally take 2-3 weeks for delivery in Canada. Once your order is in transit you’ll receive an email with tracking information to keep you informed.

For our local delivery option, we’ll get in touch within 2-3 business days to schedule the delivery. Typically, the actual delivery takes place within 1-2 weeks after stock arrives at the warehouse.

If you anticipate any conflicts with receiving your delivery, please notify us through our contact form on the Contact Us page before placing your order. We’ll be happy to discuss the possibility of delayed delivery. In cases where you learn of a delivery conflict after placing your order, please let us know before shipment.

If you’re unreachable, unable, or unwilling to accept delivery after 30 days of our efforts to inform you, our team will handle your order accordingly. Temporary storage is possible but will incur storage fees. Changes to consignees or shipping methods need written notice at least 5 business days before shipment.